Privacy Policy

We respect your privacy. This policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

Automatically: When you visit, we collect standard server logs (IP address, browser type, pages visited, time spent) and may use cookies or similar technologies.

Search queries: We log searches to improve our directory relevance. These are not tied to your identity unless you are signed in.

Account data: If you claim a doctor profile or create an account, we collect your email address and any information you voluntarily add to your profile.

Reviews & Q&A: When you submit a review or question, we collect the content and a display name you provide.

2. How We Use Information

• To operate and improve the directory and search experience
• To authenticate doctors claiming their profiles
• To display user-generated content (reviews, Q&A)
• To analyze usage patterns and fix bugs
• To communicate with you about your account or profile

3. Data Sharing

We do not sell your personal information. We share data only:

• With service providers who help us operate the site (hosting, analytics)
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

Directory data (doctor names, specialties, locations) comes from the public NPI Registry and is already public information.

4. Data Retention

We keep account and profile data as long as your account is active. You may request deletion at any time. Server logs are retained for up to 90 days for security and debugging purposes. Reviews and Q&A content may remain visible even if you delete your account, unless you specifically request removal.

5. Security

We use industry-standard measures to protect your data, including encryption in transit (HTTPS) and access controls. However, no online service is 100% secure. Please use strong passwords and keep your account credentials safe.