Doctor FAQ

New clinicians fight an uphill battle: no Google reviews, no domain authority, no patient pipeline. Because every NPI-registered doctor already has a profile here, you start on day one with a ranked, search-indexed page that links to your specialty, city, and state. Claiming is free, AI helps you write a polished bio and service descriptions in minutes, and upgrading to a paid tier puts you above more established competitors who haven't claimed their listing. Within a week you can have a real online presence — without a website, an SEO agency, or a marketing budget.

Established doctors get three big wins: (1) consolidate your online presence — your NPI profile, social channels, Google Business listing, and website all link back to one authoritative page; (2) capture the patients already searching for your name or specialty in your city by ranking on long-tail SEO terms like 'cardiologist in Scottsdale AZ'; and (3) turn organic visibility into measurable leads through email capture, click-to-call tracking, and reporting. You keep 100% of the leads — we never charge per-lead fees.

Every provider in your practice already has an NPI profile. Claim them under a single authorized account, and patients searching for any doctor on your team land on a page that promotes your practice, logo, locations, and services. Authorized practice managers can edit multiple profiles, respond to Q&A across providers, and track leads in one place. As your group adds locations or specialties, each new city/specialty combination becomes its own indexed landing page — building durable SEO value owned by the practice, not the directory.

A claimed, premium-tier profile is a real asset when you sell. Buyers value documented online presence, lead history, and patient reviews — all of which we capture and report on. You can transfer authorized-user access to the buyer at closing so the profile, leads, and patient Q&A history move with the practice. For retiring physicians, you can also use the Amplify tier to actively promote a 'practice for sale' message across your linked Facebook, Instagram, Google Business, and LinkedIn — reaching qualified buyers who already follow you.

Yes — every tier carries forward everything from the previous tier, then adds new tools. When you upgrade from Basic to Spotlight, you keep your free listing and gain premium profile fields, a verified badge, and elevated ranking. Upgrade again to Connect and you keep all of that plus email lead capture and reporting. Move up to Engage and you add click-to-call tracking on top of everything else. Amplify gives you the full stack — all previous features plus social channel integration and top placement. Your profile gets stronger and more attractive at every step; you never lose what you already unlocked.

Basic is genuinely useful — your name, specialty, NPI-listed practice address, and a directions map are all live. But Basic profiles do NOT show your public phone, website link, or practice logo; they don't get the verified badge; they rank below paid tiers in specialty/city search; and they cannot capture email leads or tracked phone calls. You also can't link your social channels or grant authorized-user access to office staff. Patients can find you, but you have no tools to convert that traffic into appointments. Upgrading unlocks those conversion tools while keeping everything Basic already gave you.

Spotlight turns on the public phone, website link, and practice logo fields in your dashboard — everything you save there appears immediately on your public profile. You also get the verified badge, elevated ranking in your specialty's search results, and an impression boost across the directory. This is your foundation: every higher tier builds on top of Spotlight, so you never lose these benefits. Best fit: solo doctors who want a polished, professional presence and are ready to start converting profile views into patient interest.

Everything in Spotlight, plus an Email Leads section appears in your dashboard with a unified inbox, status tracking (new → contacted → booked → closed), and downloadable daily, monthly, quarterly, and yearly reports. A lead-capture form is added to your public profile. Because benefits stack, you still keep your verified badge, elevated ranking, and premium profile fields from Spotlight. Best fit: doctors actively trying to grow patient volume who want a measurable pipeline.

Everything in Connect, plus a Call Tracking section in your dashboard showing every click-to-call event from your profile, with attribution, call duration, and source. A prominent click-to-call button is added to your public profile. You still keep every feature from Spotlight and Connect — your profile fields, verified badge, ranking boost, email leads, and reporting all stay active. Best fit: practices where phone calls drive most bookings (urgent care, dental, surgery consults).

Everything in Engage, plus a Social Channels section in your dashboard where you connect Facebook, Instagram, Google Business Profile, and LinkedIn. Posts, reviews, and lead events from those channels flow into the same reporting view, and your profile is promoted to top placement across the directory. You keep every single feature from Spotlight, Connect, and Engage — this is the maximum profile strength we offer. Best fit: established practices, groups, and doctors preparing a practice for sale who need maximum reach and the strongest possible online presence.

Go to the Claim page and search for your name or 10-digit NPI. Confirm the listing is you, verify your identity, then add your photo, bio, services, and procedures from your dashboard. A basic listing is free.

Visit the Pricing page, choose the plan that fits how you want to grow, and check out. Switch plans monthly or annually at any time — annual saves roughly 17% (one month free).

We seed the directory from the public federal NPPES NPI Registry, so we don't pay to acquire baseline listings. We run an AI-first, lightweight team with no commissioned sales reps, and our lead-capture and call-tracking tools share infrastructure. We pass those savings on so doctors pay a fraction of what comparable directories charge.

Because every active U.S. clinician with an NPI is already listed — over 1.5 million of them — and patients land on those pages today. Claiming is free, instantly improves how the profile ranks, and unlocks AI-assisted bio and service writing.

Yes — every premium plan (Spotlight, Connect, Engage, Amplify) carries a 90-day minimum once activated, which equals three monthly payments (or a single prepaid annual term). We require 90 days because that's the realistic window for Google and the other major search engines to re-crawl and re-rank your strengthened profile, and to measure new-patient lift and online ranking improvement. We automatically resubmit every premium profile, location, and blog page for indexing at the 90-day mark — and again at every renewal — so the page keeps gaining authority over time. After the 90-day minimum you can cancel or downgrade at any time from your dashboard.

Nothing changes unless you choose to change it. Your plan keeps renewing month-to-month (or annually) and every renewal triggers a fresh search-engine re-submission for your profile, your specialty/city landing pages, and any blog posts you've published. Most doctors stay on once they see the rankings compound — losing your placement means restarting the climb. You're never locked in past the first 90 days; cancel or downgrade anytime from the dashboard.

Yes — premium doctors can list up to four top cash-based services in the dashboard and click 'AI blog' to have us draft and publish a patient-education article on each one. The post is published to the public 'For Your Health' blog with a byline that links back to your profile, included in the sitemap, and submitted for indexing. It's a simple, ongoing way to promote your highest-margin services without writing from scratch.

After your 90-day minimum (three monthly payments, or your prepaid annual term), yes — cancel or change plans from your dashboard at any time. If you downgrade, you keep access to the higher-tier features through the end of the current billing period.

Yes. We use industry-standard encryption in transit and at rest, role-based access controls on every record, and never sell your patient leads.